"The support that Kat has provided in navigating the tribunal hearing has been invaluable. She is professional, has an extensive understanding of the law and residential disputes, and provides realistic expectations and solutions in an empathetic manner. In my case, my tribunal concerns escalated just as I was about to graduate, and I appreciate that Kat continued to offer some level of support despite my being a recent graduate. Her commitment to helping others and her genuineness in empowering students in relation to legal matters is commendable. Thank you again Kat for all that you've done."

-Shelley

__________

 

"I must admit I initially approached ANUSA lawyers with some hesitation, as I was unsure if making an appeal was worth the effort. However, it turned out to be a decision that I'll never regret. Kat and Kai were prompt, patient, and incredibly supportive. My case was handled with utmost professionalism and meticulous attention to every detail. They pursued my best interests and settled the case beyond what I could have ever hoped for. 

I feel privileged as ANU student to have had access to such amazing legal service. And I cannot recommend ANUSA lawyers highly enough to anyone in need of legal support."

__________
 

"As an ANU student, I feel incredibly fortunate to have experienced your exceptional professionalism and unwavering dedication as a lawyer. Your presence at ANU has made my educational journey all the more rewarding and heartwarming.

I never could have imagined that you would personally attend my hearing today. For three and a half hours, you sat in the ACAT 15th meeting room, providing unwavering support while I participated remotely in the hearing from Sydney. Although I couldn't see you on the video, your unwavering dedication and encouragement greatly inspired me. As an ANUSA lawyer, I never anticipated such an extraordinary commitment from you.

During today's proceedings, the opposing party suddenly modified an item related to the bond claim, catching me off guard without the necessary documentation. However, with your on-site support, our bond litigation achieved tremendous success, resulting in the successful recovery of $1,962 out of the $2,280.

Your professionalism, expertise, and tireless efforts as a lawyer are truly commendable. You have gone above and beyond to ensure a positive outcome, and I am profoundly grateful for your unwavering support. Your dedication has not only brought justice but has also instilled in me a renewed sense of confidence.

I want to express my deepest appreciation for your outstanding work as an ANU lawyer. Your passion for assisting others and your exceptional skills make you an invaluable asset to ANU and the legal profession as a whole.

Once again, thank you, Kat, for everything you have done. Having you by my side throughout this process has been an immense privilege and a source of great reassurance."

__________

"If you need any kind of legal support we could not recommend the ANUSA legal service more highly. My housemates and I reached out to them when our bond was disputed at the end of our tenancy.

We felt this dispute was unfair and began the process of taking it to ACAT. Soon after we realised we needed some extra help with understanding our tenancy rights, what the process of going to ACAT would be like and advice on how to best prepare and move forward in our dispute.

We had heard about ANUSA’s legal service through friends and other students, so decided it couldn’t hurt to reach out. Not long after we were put in touch with Kat, and could not be more grateful for her help.

Kat was incredibly supportive throughout our entire case. She was both professional and kind to us in our email exchanges, provided us with helpful and detailed legal advice, prepared us for what we should expect with ACAT and even came to our hearing.

Her support at the hearing was invaluable. The hearing process was different to what we were expecting, and having Kat there to explain what was going on significantly reduced our anxiety and helped us proceed with the hearing with composure.

She honestly went above and beyond and it made all the difference for us. As students with limited finances ANUSA’s legal aid services were invaluable. With their support and advice we were able to prepare and lodge all the correct documentation for our case and ultimately see it through.

Many thanks to Kat for all of her help, kind words and advice - we couldn’t have done it without you."

__________

"I am extremely grateful for the invaluable assistance ANUSA - specifically their lawyers - have provided me in relieving a significant amount of the stress I experienced trying to return to Australia due to visa issues. 

I decided to contact ANUSA as I heard they helped students with visa issues during a talk during O week after long and fruitless conversations with the relevant personnel/institutions. 

To be honest, I was surprised and worried when ANUSA referred me to their lawyers as I had never worked with lawyers before and had the impression that doing so might escalate the issue to a legal case with numerous technicalities and complicated paperwork. I took a leap of faith, however, and have been ever thankful I did. 

During the meeting with Michael and Kat, I felt listened for the first time in the months that I was trying to contact anyone for some assistance. They were kind, empathetic, extremely helpful, and prompt in their replies and easily contactable via email. They helped me contact relevant personnel that I never knew about and within a few days I got an answer I hadn't been able to get for months. They also provided me with resources and advised me significantly, very realistically, and helpfully on other side issues (related mental health, admin, school stuff, etc) I consulted them about.

It feels so amazing to finally be heard and feel like there are people supporting you in this lonely struggle with bureaucratic hurdles everywhere.

I highly highly recommend this avenue and would like to dismiss any concerns anyone might have in contacting them for relevant issues. Michael and Kat are professional, empathetic, helpful, prompt, and more than I anything I could have hoped for and helped get me out of a seemingly endless swamp in one of the most stressful periods of my life."

__________

"Thank you so much. Absolutely amazing service. Very kind and friendly."

__________

"The lawyers who provided legal advices to me were very friendly and approachable, and I feel more secured about renting a place to stay thereafter."

__________

"Kat was really helpful in providing me advice and gave me different avenues of action that I could undertake. She was super friendly and made me feel very comfortable and confident in seeking clarification with my employers."

__________

"This is a fantastic service ANUSA should be very proud of. Thank you for having this."

__________

"Great job! Professional advice and clear explanations"